Wednesday, January 29, 2014

Indane Gas Complaint

Complaints are part of service sector. There couldn’t be any service firm without complaint service. Hence the complaint redressals are one of the plus points for the service firm. Indane Gas connection is a service sector, which is providing gas connection to the consumers at a very reasonable cost.
The firm has hundreds of braches as district offices for allotting gas connection. So there could be some mistakes also. But nothing to get panic as we know BPO and other call centers is the byproduct of customer service of the company.
Let’s have a glance over the complaint addressing and redressals of Indane LPG Gas:
  1. Non Delivery of Gas Cylinder: Common complaints among the consumer are the non delivery of the LPG Gas cylinder. This is not a very crucial complaint as it is redressed in a day of registration of the complaint. However even a delay could affect the goodwill of Indane Gas hence, the complaints are resolved in a day and by effective measures, no other complaint come onwards.
  2. Gas Leakage: When cylinder leaks, customer is required not to cook food and open all the windows and doors. Let the leaked gas exhaust from home and the cylinder is changed within the day. Along with a new cylinder, a mechanic is sent and he adjusts the new fixture. Customer should not get panic but required to make a call or approach the local office as early as possible.
  3. Not Getting the Connection to New Residence: Many times when consumer is liable to shift to some other city and there is a delay in gas connection. The customer should go to the local office of Indane LPG Gas, there and ask for making a new voucher for himself. The consumer has all right to ask for refund of his security money if the complaint is not attendant, but the situation with Indane  Gas has not come till today.
There are Various Numbers for Different Cities for the Complaints being addressed, few of them are here:
  • Karnataka- 8970024365
  • Kolkata- 9088324365
  • Tamil Nadu- 8124024365
  • Kerala- 9961824365
  • Bihar- 9708024365
  • Andhra Pradesh- 9848824365
  • Chandigarh- 9781324365
  • Noida and Delhi- 9911554411
Indane Gas Customer care number at central level is as bellow: 1800-2333-555 from every phone line. Online and Offline both are convenient method for availing  Indane  Gas connection. Consumer is advised to choose the mode of information according to his convenience and take all the steps for redressals of complaints. If the complaint is not addressed at local level, approach to the regional office. The complaint is redressed for sure. After connecting to the Indane  Gas connection you will forget about the kitchen gas problem.

No comments:

Post a Comment